Emerald Fabrication (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, submit project enquiries, or engage our fabrication services.
Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you contact us, request a quote, or submit project details, we may collect:
Name
Email address
Phone number
Company name
Project details or specifications
Files or drawings you upload
1.2 Technical Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and usage data
1.3 Project Information
If you submit architectural drawings, specifications, or other supporting material, these documents are stored securely and used solely for project evaluation and quoting.
How We Use Your Information
We use collected information to:
Provide quotes and respond to enquiries
Assess project requirements
Communicate with you regarding services
Improve our website and user experience
Maintain internal records and project documentation
Meet legal, safety, and regulatory obligations
We do not sell or share personal information with third-party marketing providers.
How We Store & Protect Your Information
We take reasonable technical and organisational measures to protect your data, including:
Secure servers and encrypted storage
Restricted internal access
Secure file handling for drawings and documents
Regular system monitoring and security updates
However, no method of online transmission is completely secure. We cannot guarantee absolute data security but follow industry-best practices to safeguard your information.
Sharing Your Information
We may share your information only when necessary:
With trusted contractors or suppliers directly involved in your project
When required by law, regulation, or legal request
To protect our rights, safety, or property
We do not share your information with unrelated third parties.
Cookies & Website Tracking
Our website may use cookies or tracking tools to improve user experience.
Cookies help us understand website performance, traffic patterns, and how visitors interact with content.
You may disable cookies through your browser settings; however, some features may not function properly.
Accessing or Updating Your Information
You may request to:
Access the personal information we hold about you
Update or correct inaccurate details
Request deletion of information (unless legally required to retain it)
To do so, contact us using the details below.
kevin@emeraldfab.com.au
Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Continuing to use our website signifies acceptance of the most recent version.
Contact Us
If you have questions about this Privacy Policy or wish to access/update your information, contact:
Emerald Fabrication
Email: kevin@emeraldfab.com.au
Phone: 0406 611 821